Privacy policy

Privacy Policy

This Privacy Policy outlines how Falcon Bullion ("we," "our," or "us") collects, uses, processes, and protects your personal information in accordance with UAE data protection laws. By using our services, you agree to the practices described in this policy.

Data Collection: We may collect personal information, including but not limited to your name, contact details, identification information, and transaction history, when you interact with our website, make purchases, or communicate with us.

Purpose of Data Collection:

  • Providing products and services you request.
  • Processing transactions and orders.
  • Communicating with you about your orders, inquiries, and promotions.
  • Complying with legal and regulatory obligations.
  • Improving our services and user experience.

Data Sharing: We do not sell, rent, or trade your personal information to third parties. We may share your data with:

  • Our authorized service providers to fulfill orders, process payments, and provide customer support.
  • Government authorities and regulatory bodies as required by UAE law.

Data Security: We implement technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is entirely secure; we cannot guarantee the security of your information.

Cookies and Analytics: We use cookies and similar technologies to enhance your browsing experience and collect data about website usage. This helps us analyze website traffic and improve our services.

Your Rights: You have the right to:

  • Access your personal information and request copies.
  • Rectify inaccuracies in your data.
  • Withdraw consent for processing your data.
  • Delete your data in certain circumstances.
  • Object to or restrict the processing of your data.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

Children's Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to this Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website.

Contact Information: For inquiries about your personal data or this Privacy Policy, please contact our Compliance Officer at